If you purchased Route shipping protection, please file a claim here. If your order says it has been delivered, please reach out to your local USPS or UPS office depending on what delivery service you chose at checkout. Unfortunately, Mett Naturals i

<p id="isPasted" style="box-sizing: border-box; font-size: 17.69px; margin-bottom: 0.75em; margin-top: 0px; color: rgb(51, 70, 65); font-family: &quot;Avenir Next&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you purchased Route shipping protection, <a class="fr-strong" href="https://claims.route.com/" style="box-sizing: border-box; color: currentcolor; text-decoration: underline; background: transparent; margin-bottom: 0px;" target="_blank" title="https://claims.route.com/">please file a claim here.</a><p style="box-sizing: border-box; font-size: 17.69px; margin-bottom: 0px; color: rgb(51, 70, 65); font-family: &quot;Avenir Next&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If your order says it has been delivered, please reach out to your local USPS or UPS office depending on what delivery service you chose at checkout.&#xA0;<p style="box-sizing: border-box; font-size: 17.69px; margin-bottom: 0px; color: rgb(51, 70, 65); font-family: &quot;Avenir Next&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="box-sizing: border-box; font-size: 17.69px; margin-bottom: 0px; color: rgb(51, 70, 65); font-family: &quot;Avenir Next&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Unfortunately, Mett Naturals is unable to file claims on our customer&apos;s behalf. We are not responsible for lost, stolen, or packages shipped to the wrong address. At checkout, please be sure to use the correct shipping address.

Where's my order?

We stand behind our products and are committed to purity and transparency. If you are not satisfied with your purchase, please reach out to help@mett.com within 30 days of receiving your product. In general, after 30 days, if your product is already

<p id="isPasted" style="box-sizing: border-box; font-size: 17.69px; margin-bottom: 0.75em; margin-top: 0px; color: rgb(51, 70, 65); font-family: &quot;Avenir Next&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We stand behind our products and are committed to purity and transparency. If you are not satisfied with your purchase, please reach out to <a href="mailto:help@mett.com" style="box-sizing: border-box; color: currentcolor; text-decoration: underline; background: transparent; margin-bottom: 0px;">help@mett.com</a> within 30 days of receiving your product. In general, after 30 days, if your product is already opened, we&apos;ll tell you to keep it or give it to a friend &#x2014; and we&apos;ll simply refund your order.<p style="box-sizing: border-box; font-size: 17.69px; margin-bottom: 0px; color: rgb(51, 70, 65); font-family: &quot;Avenir Next&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you purchased a product through a Mett Naturals retailer, please go to the original purchase location for any returns or exchanges.

Return Policy

We exclusively ship all our products through UPS, unless your shipping address is a P.O. box—then it's USPS who will be delivering your box. Please refer to your UPS tracking code to monitor the status of your shipment. Reach out to help@mett.com if

<p id="isPasted" style="box-sizing: border-box; font-size: 17.69px; margin-bottom: 0.75em; margin-top: 0px; color: rgb(51, 70, 65); font-family: &quot;Avenir Next&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We exclusively ship all our products through UPS, unless your shipping address is a P.O. box&#x2014;then it&apos;s USPS who will be delivering your box.<p style="box-sizing: border-box; font-size: 17.69px; margin-bottom: 0.75em; color: rgb(51, 70, 65); font-family: &quot;Avenir Next&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please refer to your UPS tracking code to monitor the status of your shipment.<p style="box-sizing: border-box; font-size: 17.69px; margin-bottom: 0px; color: rgb(51, 70, 65); font-family: &quot;Avenir Next&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Reach out to help@mett.com if you need help figuring out what to do next.

What shipping service do you use?

Send us a message if you can't find what you're looking for!

Mett Naturals

Learn about Mett Naturals shipping policies, zones, returns, how to track your order, and more.

Orders & Shipping

Where's my order?

Return Policy

What shipping service do you use?